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Hours & Info

2845 Westside Dr NW
Cleveland, TN 37312

(423) 380-1531

MON-FRI: 7AM – 5:30PM
SAT: 8AM – 12PM

They Like Our Service

Community Animal Hospital

Community Animal Hospital

4.7

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Sandy Bailey

00:14 30 Apr 19

I love taking my sweet dog to these people. I feel very comfortable in leaving him with them all day. They care so much for their paw patients and know them by name. The grooming has always been exactly what I’ve expected. The staff is extremely friendly.

Tammy Pickel

13:52 09 Apr 19

Out standing staff,facility was very clean. Both Wesson and Ruger were in great hands. Couldn't be more pleased and the recommendations from the doctor were great. Thank you to the staff for helping us keep our puppies healthy and getting them off to a great start. As soon as they are done with all their vaccines then they are off to start their training for service dogs. Thank you all for the great experience

April Beale

22:55 08 Apr 19

The staff are always very pleasant and informative! They have helped our fur baby get well and always treat her like family during regular visits. We will always use Community Animal Hospital

Holly Blair

18:35 22 Mar 19

We absolutely love it here! Dr. Ruan is one of the best. He's so kind and patient with our animals, and each of their individual personality. We are very fortunate to have found them and have our animals in their care.

Sarah B

23:16 01 Mar 19

The staff at this vet's office is the best in Cleveland! They are such a joy to work with! It can be a scary environment taking for a dog but they make it inviting!

Sher Lynn

14:27 20 Feb 19

Wonderful staff and doctors! Felt comfortable and confident for the care they gave my fur baby, Tory!

Sam Massengale

17:45 12 Feb 19

I have read the reviews and my family has dealt with vet in the past.. some reviews are a little accurate as far as staff goes.. my dog cricket had his leg amputated. He went to the vet on a Monday from where he was chewing his toe off (he was hit by a car in October of 2017 and his pelvis was broken and we were hoping that his leg wood repair on its own but unfortunately it did not). the vet was going to keep it for a couple days put some antibiotics and him but instead I said let's just amputated leg cuz he can't use the leg. He had the surgery on Friday unfortunately there seem to be a misunderstanding of the surgery time between the vet my daughter and I we were told one then I called the vet they gave me another time and then my daughter called the vet and they gave her another time. The thing is the dog had his surgery roughly at 3 p.m. on a Friday and was in my car by 5:35 Friday afternoon heading back towards Nashville Tennessee. During this time the vet has been upfront with us and his talk to us. Now on this particular day with my daughter called some of the staff was really really rude to her. but the staff did apologize for the misunderstanding and the attitude that they presented towards my daughter. The only other problem I have is I was not informed of the after care of what I was supposed to do for cricut when I got him home I looked at his discharge papers and saw nothing of what I was supposed to do as far as home Care goes. But all in all the vet didn't want to keep him overnight Friday to evaluate him to make sure everything was okay but they understood that I was supposed to take him back to Nashville because I had to go to work the next day but unfortunately I had to call out because his legs swelled really bad and it started bruising really bad. yes I gave them five stars because the vet was able to stand up and guide me through all of this come Monday when I talk to them the vet is awesome, but you cant expect perfection out of everything, no person in the world is perfect and you're not always going to be happy with the service you received no matter where you go but of all the vets I've dealt with this has got to be one of the best vets.. and Miss Tanya who works at the desk was not there on Friday whence cricket had his surgery but during this whole time I stayed in contact with Miss Tanya at the vet and she has got to be one of the sweetest people that work there

Derrick George

22:35 11 Feb 19

When was the last time you were pleasantly surprised after receiving your Vet bill?? I just picked up my Yorkie after having his teeth cleaned and not only were the charges very reasonable, but the staff, including the lady that works at the front desk and Rebecca, who gave me a report on how things went with my baby. I drove all the way from Murphy, NC because of what I had read online about how this Vet works with a cat rescue (Ark Sanctuary) and I am glad I did.

Brian Smoot

21:23 08 Jan 19

I highly recommend anyone to use Dr Lane and his staff for all your pet needs. I am extremely picky when it comes to who I chose to care for my Dooley. They have exceeded my expectations for level of service to where I will be using them even though I have moved away from the area. His staff is always kind and makes every opportunity to fit me into there schedule. They also offer Saturday morning appointments which is helpful for me since I work Monday thru Friday. There fees are more reasonable then any others Vets in the area . They don’t try and up charge you for services that you don’t need. Give them a chance, I promise you won’t be disappointed. They truly care for you and your pet.

Robin Colvard

22:32 16 Dec 18

Everyone I came in contact with was very professional, personable, polite and kind. They took great care of my kitty and the prices are reasonable. I'm new to the area, but I've found my vet!

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